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Frequently asked questions
[New Member] Shopee's refund process
[New Member] How to track the shipping status of an order?
[New Member] How to purchase/order on Shopee app?
[Order] What should I do if my order has been updated to the wrong status/not received?
[Error] Why is my Shopee account locked/restricted?
[Account LENSLOVE] Why am I not receiving the OTP Verification Code?
[Shipping Information] How to contact the shipping unit / look up shipping information / exchange delivery?
[Scam Alert] Shop safely with Shopee
[New Member] Shopee Return/Refund Conditions
[Scam Alert] Do's and Don'ts to avoid receiving fake/fake orders
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